The best thing about this tool is that it allows you to analyze your KPIs without any workshops or training sessions, which saves time as well as money. It has an easy-to use interface with very clear instructions so anyone can easily understand how to utilize its features. I have not found anything bad at all; however there are several minor issues like formatting of reports etc., but nothing major. We used this product during our implementation process along side other tools from 3rd party vendors & also internally developed by us. This was one such internal development project where we had implemented some custom solutions using Oracle SOA Suite 11g (Oracle EPM) platform.