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Poland, Warsaw
1 Level
470 Review
0 Karma

Review on Marcato 8320 Machine Cutter Instructions by Michelle Davis

Revainrating 5 out of 5

Marcato has no after-sales service for product defects

I bought a pasta press in September 2017. After five uses, the clamp broke. I have contacted Marcato three times directly through their email address listed on their website and have received absolutely no response. I was contacted by Revane who then simply said they would except return the product. I wanted to buy the same pasta press and now it costs more. Basically, I just don't want to pay too much for an item that will never fail, or at least shouldn't be replaced for free.

Pros
  • Kitchen and dining room
Cons
  • Ugly packaging