I like how easy it was to use! It has really helped my business out by allowing us so many options when creating our new eblast/emails every week etc.. The customer service also makes sure we have everything covered before they send anything over which saves time as well since there are no questions left unanswered!! Not much dislike at this point but if you need more space then maybe try adding another page instead of having them scroll down through pages just because one day your inbox will be full again lol? But still great product overall. Easy way too organize myself & others using their templates from different companies within 1 account -.- its always fun trying something completely random :D Its good though cause now people can get some ideas off what i do everyday (email blasts) without me explaining things haha :) Emailing everyone about upcoming events / promotions ect., very helpful tool. ! Helps keep track where im sending future messages. Makes life easier.