I like how easy it is to use this program. It works well with our accounting department as well as all of our technicians. Everything has an easy to navigate menu system. No complaints in terms of ease of use. I have only had minor issues with the customer support side (which seems very good overall). The only issue I've ran into is that at times you might be directed away from your dashboard if the site is down. Other than that, everything is great! We can track invoices, check up on the status of jobs, and see when a technician is scheduled to come out. It helps us keep tabs on our projects.
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