These shoes are very small - I had a pair of the same Pumas before this was 10, I ordered these shoes in the same size and I can't wear them too small. ORDER SIZE! otherwise no complaints about quality etc. Have edited this review now as my size 11 is still too small, very disappointed with two pairs of shoes going back and don't know if I'd want to play around with a size 12 when I get them wear a size 10. In my photos, size 11 is ok on the left and 10 is ok on the right. It absolutely doesn't matter what a dissatisfied customer is.