They were packaged well and looked great. Unfortunately, the pads were too thick to fit the calipers together. (Yes, the piston was fully retracted). One set could be "persuaded" to put it back together, but the other came off better than 3mm. Did what I had to do to start and got a different make from my local parts store. The new pads are noticeably thinner and fit perfectly. All back in 20 minutes. I just missed the return window, so trying to save $5 cost me two sets of pads instead.