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1 Level
1302 Review
39 Karma

Review on Horizon Retail Solutions, LLC by Kevin Apriando

Revainrating 5 out of 5

Great customer service and super customizable

I like that it is very easy to use once you get used to how things work in this program! It can be difficult at first but after some practice everything becomes pretty intuitive!! The best thing about using HRS as opposed to other programs out there would have to be being able to customize your own rules/settings so they fit what YOU want them too do instead of having someone else make those decisions for you.

img 1 attached to Horizon Retail Solutions, LLC review by Kevin Apriando

You will find yourself learning new features all throughout each month because we always seem to add more every time an update comes along or if something changes within our system itself which happens frequently. We've been working together since early 2016 when HORIZON was just starting up their business relationship with us back then. They were extremely helpful from day 1 helping me understand my needs better than any previous POS systems i had tried before coming across theirs.

Pros
  • Easy to follow instructions
  • Great customer service team who are knowledgeable & responsive (email response usually same evening)
  • Ability To Customize Your Own Rules / Settings For Efficiency And Profitability
  • Excellent Reporting Capabilities
  • All Built In With No Additional Cost
Cons
  • Mostly okay, but...