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Horizon Retail Solutions, LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Horizon Retail Solutions, LLC

Horizon Retail Solutions provides answers for transaction-intensive retail chains through software, consulting, training and support. Horizon's offerings are ideal for hardware, home center, farm and home, sporting goods and drug store chains. Working closely with its customers, Horizon developed Host, Store-Cashier, Store-Manager, Warehouse Management System (WMS), PaymentPro.Net and Sync.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very user friendly and efficient business management software

It is very easy to use because it has all of your needs covered in one product which makes life easier than having multiple products that you need to update or integrate together at once so they can work well as a team. There really isn't much I dislike about this program other then maybe sometimes there might be some lag time when updating inventory items but not enough times where it becomes an issue throughout my day. The best thing about this system was how quickly we were able to get…

Pros
  • Very user friendly
  • Easy for employees who are new into being trained.
  • Helps with keeping track over what's sold from storefronts compared against stock numbers available within back office areas (even if those aren’t used daily)
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Great software for retail operations

I like that you can create multiple levels of access in our stores. We also really enjoy the ability to have our customer service associates use their own PINs to get into the system. Sometimes it is difficult to change out employees who may not know how to use the system well. The benefits of this system are easy to see. It has saved us time and money by automating many processes. The benefits we have seen so far include less time spent on data entry, better inventory management, and more…

Pros
  • I like the ease of use and flexibility
Cons
  • I dislike the inability to have the system work on our mobile devices

Revainrating 5 out of 5

Great customer service and super customizable

I like that it is very easy to use once you get used to how things work in this program! It can be difficult at first but after some practice everything becomes pretty intuitive!! The best thing about using HRS as opposed to other programs out there would have to be being able to customize your own rules/settings so they fit what YOU want them too do instead of having someone else make those decisions for you. You will find yourself learning new features all throughout each month because we…

Pros
  • Easy to follow instructions
  • Great customer service team who are knowledgeable & responsive (email response usually same evening)
  • Ability To Customize Your Own Rules / Settings For Efficiency And Profitability
  • Excellent Reporting Capabilities
  • All Built In With No Additional Cost
Cons
  • Mostly okay, but...