The user interface is easy enough that I can navigate it without help from my team members or support staff! There's really nothing about this software as such - but maybe an easier way of managing contacts? My experience has been positive so far though we're still testing out some features/functionality before our launch date in mid August 2019 The ability to find the right journalists is one of the best things about Muck Rack. It's easy to use and the results are always great. I like that you can search for specific topics and see who's writing about them. The interface could also use a little bit of a design refresh. I'm still figuring out how to use it, but I have no complaints so far. I haven't found anything I dislike about Muck Rack. I recommend giving it a shot. I'm solving my need for finding the right journalists for my clients.
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