I recently made a purchase from YUFUTOL's online store and was really dissatisfied with the service I received. First of all, they have awful customer service. I tried to contact customer support multiple times with questions concerning my transaction, but was either put on hold for long periods of time or not responded to at all. In addition, the delivery process was really frustrating. Item I ordered took forever to arrive and was in awful shape when it eventually did. The merchandise and packaging were obviously damaged upon shipping. I contacted customer service, but they were unhelpful and unapologetic when I explained the situation to them. As a whole, YUFUTOL's web store is not one I feel confident recommending. It's evident that they don't care about their customers' happiness due to the low quality of their customer service and delivery process. I would explore elsewhere for hardware and home renovation supplies.