The ability to track our staffs time in realtime! It also helps us do billing for multiple clients at once without having different software systems each doing it's own part (ie EMR). Also great reporting with Dashboard view as well which we love being able not only see but edit when needed too!! Not much dislike so far just minor things such has needing more training & support personnel available during normal hours if you are unsure how something works or what features work best etc.. I would highly recommend this product over other products out there like Practice Fusion/WebMD because they don't allow tracking your employees' times nor have any way around that feature aside manually entering them all yourself through their front end interface system - plus its free unlike those services where even basic plans start upwards $50+ per month.