This thing makes the best rice ever! Just calm down, take your time. Be cool and you will get an absolute treat. The first two times I used it I made a mess - overflows, splatters, white rice gruel all over the stove. I wasn't happy! But then I thought about how such things have been used for centuries by much more advanced people, and I. Doesn't matter? PATIENCE. The third (and subsequent times) I set the temperature on my glass surface to 4 and let it do its thing. No more spatter, no more mess. only white tasty fluffiness. To frustrated reviewers, I say chill, and if you can't, stick to metal pots and pans.
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