The team at Office of Open are highly professional with great attention to detail - they listen well & always deliver what you want in terms of creative content.
They can be very hard work when deadlines come around but this really comes down to how much time we're willing/able spend working together as clients. We've used them for various projects over 4 years now including logo rebranding (website), business cards design (& print) brochures branding collateral presentations etc - so far nothing negative! I would say that their ability to pull concepts from my ideas has been impressive but also it's important to know where your own boundaries lie & give clear guidance regarding those issues early enough for us both to agree upon final designs before production begins.