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1387 Review
40 Karma

Review on Universal Cargo Management Inc. by Brad Schaefer

Revainrating 5 out of 5

Customized, reliable solutions provided for seamless B2B transactions

UMC has been instrumental in our business' expansion - not only from Europe to USA but also within US itself! Their customer service team provides excellent support with exceptional responsiveness time after timesthroughout my working relationship as both client & agent (both EU-USA) I highly recommend their professional approach towards us!! They do what it says best i that there's no need to think twice about using them again when you have any requirements regarding shipment management or customs clearance/clearance issues. We use this product across multiple industries which include automotive parts sourcing between European warehouses / manufacturers base at home and final destination being another warehouse located overseas(in China). This program enables me automate shipments tracking ensuring accuracy while maintaining traceability throughout process.

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Pros
  • Multi lingual interface 24x7 technical suport for agents, including tickets resolution via Zendesk portal.
  • High quality user experience; UI can be customized very easily through admin panels available
  • Configurable reporting module accessible either by administrators themselvesor directly over administration panel