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Universal Cargo Management Inc. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Freight Forwarding Services

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Description of Universal Cargo Management Inc.

United Logistics Corp. is an established North American provider of global logistics and transportation services. As a NVOCC and Freight Forwarder, they are a multifunctional company providing one stop shopping for all your shipping needs.

Reviews

Global ratings 3
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    3
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Customized, reliable solutions provided for seamless B2B transactions

UMC has been instrumental in our business' expansion - not only from Europe to USA but also within US itself! Their customer service team provides excellent support with exceptional responsiveness time after timesthroughout my working relationship as both client & agent (both EU-USA) I highly recommend their professional approach towards us!! They do what it says best i that there's no need to think twice about using them again when you have any requirements regarding shipment management or…

Pros
  • Multi lingual interface 24x7 technical suport for agents, including tickets resolution via Zendesk portal.
  • High quality user experience; UI can be customized very easily through admin panels available
  • Configurable reporting module accessible either by administrators themselvesor directly over administration panel

Revainrating 5 out of 5

The Best and the most trusted Carriers for International shipping

I have been using this service from last 3 years to ship my products around the world. It has never failed me in any way so far as their customer support team is excellent with quick response time and quality workmanship always done by them. Shipping costs could be cheaper but it's not like that. We use UCM only because we need best rate available at the moment without having to pay over-priced charges which other companies charge us when you try to compare rates between different freight…

Pros
  • The professionalism, promptness & courtesy provided every single day since starting working for our business many moons ago! Always delivered exactly what they promised no complaints here!!! All requests are processed quickly even if there might seem some delays during peak season due mainly (as per all shipping services)to high demand volume
Cons
  • All fine

Revainrating 5 out of 5

Easy and fast to manage your business with shipment documents

Easy to upload documents through their website with no need any other software or third party program just use web browser like Chrome/Firefox then you'll see that option in form section select it from drop down menu! So easy !!! And I don't know much about this service but when i used my cargo insurance policy was so happy not only me because everyone got insured also! The system was very easy to use as well it has many reports that you can customize easily with information about shipments in

Pros
  • Easy of uploading your document
  • Shipping Tracking System.
  • Automated Rebalancing Tool for Shipment Dispatch
  • Shipments & Documents Status History Reporting Features etc
Cons
  • Its user Interface is bit old.
  • It does have some issues while using
  • Reports are little difficult at times