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Ukraine, Kiev
1 Level
744 Review
43 Karma

Review on V.Step by Jim Young

Revainrating 1 out of 5

V.Step Has Horrible Customer Service

I had a bad encounter at V.Step not too long ago. The foot care product I bought from their website did not match what was sent. When I called their customer care line, I was met with rudeness and indifference. Despite my best efforts and the overwhelming evidence of the wrong item, I was greeted with hostility and the impression that I was being inconvenient. In addition, the product's quality and performance fell short of my hopes. V.Step's customer support and product quality leave a lot to be desired, so I wouldn't recommend shopping there. As a whole, V.Step was a difficult and disappointing shopping experience, and I would not suggest it to anyone.

Pros
  • Superior selection of foot care items
Cons
  • There is a restricted choice of housekeeping and health care products.