The software has really helped our clinic improve efficiency in many ways! We have been able to see at a glance who needs help filling out forms or submitting claims faster. This gives us an advantage over other clinics that do not use this type of system. Sometimes it can be difficult to navigate but we are continually working towards improving our user experience. I would definitely recommend using this product as it has improved workflow tremendously. Our office was always running behind schedule because there were too many people trying to fill out paperwork. Now when someone comes in they know exactly what steps need to be taken before sending the patient home.