I love that it's easy to use, has great features for tracking orders from start-to finish including shipping status & delivery times! The customer service is also amazing - they are always willing/able to help with any questions or problems you may have during your order process (including if there was an issue at time of shipment). Nothing really comes up as far as issues go but when something does come across my screen we get right back into working together so no big deal :) It would be nice to see more options available such as different types of products offered by other companies like Amazon Prime Now etc.. Not much since this isn't yet another competitor out here trying to take business away however their prices do seem higher than others which could cause some confusion amongst customers who don't realize why things cost what they're priced at until after purchase. Great product overall though not sure how well it will work within our area because pricing can vary greatly depending.