NULL Instructions on/in the box or cartridge packaging. Big mistake. Print the supplies status page (press and hold the green button until the lights blink for 5 seconds) after you install a new cartridge. Reported 100% toner but initially light area 1/3 left. Another shake cycle of the cartridge to redistribute the toner corrected the light area. All black now. First use from this manufacturer, so we'll be monitoring performance more closely. The packaging says 100% satisfaction but no contact information. The same goes for their Revain page.