WARNING: I bought this because it :A. had a long, extended hose rather than a fixed length like some without an extension. Take a close look and compare.B. The faucet sits 7 inches above the base of the counter, compared to 3 inches on some others that always get in the way. Compare. I'm glad it worked fine on day one, 8 minutes to remove the old one, 4 minutes to tighten with simple channel locks or pliers (and it was difficult to loosen the old one). Phillips for the set screws and the good weight it comes with. Didn't unplug the quick connect, waste of time and less hassle reconnecting, the loop end was flexible enough to fit through the sink hole without unplugging. Read instructions further or less useless. It would be nice to have a boost where the shims are (stick on the diagram that shows the shims in relation to the counter but: apparently a rubber band is inserted into the block at the top of the sink, so left it as it was and was the only one). one I used on a sink. Under the sink, first the rubber next to the counter, then the small metal washer, then the large metal washer, then the bolt on the nut, under the sink, it's best to tighten with the tap about 1/4 turn from where you want it to be at the top. THEN hold the bottom nut and rotate the top faucet to its final position to fully tighten, great "pro trick" we use guys. Puck, nice design. Finally, place a weight on the hose before tightening it all the way down to allow the hose to extend the hose to the correct length when you pull it across the sink from a seated position (extending to the lower sink was good for us), then tighten the weight in that position. Tighten to close the top to prevent the hose from being pulled out. Likewise, the position of the load must be high enough so that the gravity of the weight creates tension rather than near the bottom of the accessory hose loop so that it tightens well at the normal head position at the top when rotated. hold bracket. Common sense but may help some where directions are weak. Jerry Envirodesigns Custom Homes, Solar Homes, LLC, Tucson Vacation Rentals, Tucson, AZ Overall a great product and we'll see how long it lasts. The stainless hose started leaking after 15 years on our old $300 block originally installed in 2005. Buy a few at this price and if you later need to replace a leaking part, just toss it and use a new block!
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