I like being able to access my medical records from anywhere, anytime! It's easy to use - no learning curve necessary with this software. The only thing about it (maybe) could be better would be if there was more integration into other applications such as QuickBooks or Salesforce so you don't have two different apps open at once when doing financials/bookkeeping etc. Also having an option where we're not allowed to edit our own notes in front office because they want us do everything online but then also make edits via their website which makes things difficult sometimes. We've been using mastercare since 2014 and haven;t had many issues until recently due to some recent changes made by them regarding security settings. Before these updates were put out last year we still found ways around those restrictions though now its very hard for me personally who does most work within the.