I love that it is so easy to use! It's very user friendly which makes everything easier (and more fun!). There are some minor glitches here or there but nothing major at this time - just something you would expect from any software of its kind with such an old system behind them like they have been around forever!! We started using churchworks about 5 years ago when we had 3 different systems in place before then; everyone was frustrated by how hard things were/are getting made out be especially during busy times as well having multiple people trying tp do one job instead being able make progress faster than ever. I like that it is easy to use and navigate through the site. It can be difficult at times if you are not familiar with using databases or computers in general. The customer service has been great! They have helped me get everything set up correctly so that my church can utilize this tool effectively. We were able to create an accounting system which allowed us to track our donations more easily than we could before.