I like that it is very easy to use for our small business with about 10 employees! It has great customer support as well if you have any questions or need help from their team of engineers who are in various time zones around world wide working 24/7 - no problem!! The only thing i dislike was having issues accessing my account at times when we were traveling out-of state due to weather causing power outage problems etc. We found this service by accident but really appreciate how simple they made managing all aspects needed to run your network. I love the ease of use of the software. It was very easy to learn and implement. I had no issues with the software at all. I had a few questions and they were very quick to respond and help me with my concerns. I have not found anything I disliked about the software. I would highly recommend this software to everyone. I would like to see more features and a little more customization. I am solving the problem of being able to access my data from anywhere and having access to it whenever I want.