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Switzerland, Bern
1 Level
741 Review
38 Karma

Review on MACHSWON by Damon Murray

Revainrating 1 out of 5

The MACHSWON Online Store Left Me Disappointed

As an avid internet shopper, I was thrilled to discover MACHSWON's extensive selection of high-quality accessories for the inside and outside of cars. Unfortunately, my interactions with the company were really negative. To begin, the website isn't very appealing to look at or use. Finding the exact ashtray I wanted took forever, and the information provided about it was inadequate. When my order eventually arrived, I was disappointed to find that the ashtray was of low quality and looked nothing like the online photo. The interior accents I purchased were similarly poorly made and of poor quality. The customer service representatives at MACHSWON were useless and condescending when I called to express my dissatisfaction and ask for a refund. They wouldn't give me a refund and told me to "make do" with the subpar goods I had been sent. As a whole, MACHSWON's web store is not one I feel comfortable recommending. My frustration and dissatisfaction with the buying experience is due to the poor website design, low-quality products, and unhelpful customer support. Don't go through all that hassle; go somewhere else to get car accessories.

Pros
  • Premium-grade auto add-ons
Cons
  • The site's design might use some work.