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Denmark, Copenhagen
1 Level
695 Review
64 Karma

Review on YOLIX by Julian Rash

Revainrating 1 out of 5

YOLIX: A Shopping Experience That Will Not Exceed Your Expectations

My time spent browsing at YOLIX left me feeling frustrated, which is unacceptable for a Product Manager. Although they have a large selection of clothing, shoes, and jewelry for ladies, the quality of their products is not very good. The clothes I purchased did not look anything like the photographs that were displayed on the website, and the sizing was all over the place. The sneakers I bought were not only uncomfortable but also poorly constructed, and the jewelry appeared to be of poor quality and was tacky. In addition, the website did not have a friendly user interface, which made it difficult to traverse and locate the information I was seeking. Due to the fact that the checkout procedure was unclear, I was forced to get in touch with customer support in order to receive assistance, which was an irritating experience. To make matters even more difficult for customers, YOLIX has a refund policy that is not customer-friendly. It was my responsibility to pay for the return delivery, and I was not given a refund but rather store credit instead. My time spent purchasing at YOLIX was, on the whole, a negative experience, and I will not be recommending this online retailer to anyone who is interested in acquiring fashionable items of superior quality. As a Product Manager, I believe that in order for YOLIX to satisfy the expectations of their customers, the company needs to improve the quality of their products, as well as their customer service and return policy.

Pros
  • Simple-to-navigate web shop
Cons
  • Tacky jewelery