I like that my doctor is able to use this app with me, it's easy enough so he can show his students how they work! It has made communication between him & myself much easier than having 2-3 phone calls back an forth each week (which we used before). The only thing i dislike about BSAI are their pricing models - which makes them hard/expensive compared other apps out there in terms of price range ($20-$50) but also ease at using once you get past all those initial steps getting started wihout any training or coaching by someone who knows what these tools do best :) So far its been great working together through our appointments via Skype when needed as well as emailing notes during visits etc... This helps us connect better because instead of just talking over text chat every time something comes up while seeing one another face to face, both parties have access right away without needing others help / input first.. Its helped improve.