The software is very user friendly and easy to navigate. The layout is very clean and simple. The features are easy to learn and use. The software is very flexible which allows you to customize the functions to your needs. Sometimes it can be hard to find the information you are looking for. The software is constantly evolving and improving which makes it easy to learn. The software has allowed us to make quality improvements and keep our employees on task. We are able to keep a close eye on our employees. The software has allowed us to get a better idea of what is going on in the shop.