The best thing about this software is that it helps me in managing my employees and clients very effectively while giving them freedom to work independently without any limitation (aside from being within legal limits of course). Also, having this software I can easily manage, organize and update employees and client data from just one platform, which saves time for me! While using this software, I do experience some minor errors from its side every once in a while. Maybe their support or customer care could improve here because they do not seem to give attention to these minor issues. Try CA Pro Windows Practice Management Software now!! It has allowed me to save many a times. For e.g I used to waste valuable time managing my customers and employees via phone calls and meetings. But with software I can easily organize all the tasks that needs to be completed for each customer/employee. I like that it allows me to input tasks as they come in for my clients. It is also very easy to access when traveling. There are some features that could be improved, such as creating an event for a client if they choose not to receive emails from you. I am solving problems for small businesses who need to take care of their own files/documents easily online. I am able to update my clients with the status of their file while I'm away.