The customer service is simply amazing, they are always willing to help, even if it's something as simple as asking how to access a file online. Sometimes this can be a bit tricky to figure out but their support team is fantastic. I would definitely recommend them to anyone looking to start using timesheets. They were able to create some reports which were very useful for my day-to-day tasks. It was great being able to have a centralised system and being able to transfer information easily between departments. Their support team also did a lot of customisation work for me.