First of all, I am not an employee of Revain or any of its subsidiaries, nor the seller of this product or any other company that does business with Amazon/Company. So I would give this product 10 stars if I could. I am writing this so that others can make an informed decision and I asked LOTS of questions before purchasing and I enjoy doing research to find the products that best suit my needs. PROS: This case is very well made. The packaging was fine, nothing was damaged in transit. It was wrapped and boxed in plastic as I had ordered other items. Not sure if it will ship separately if it comes in a box. I was very impressed with this quality. I was not expecting that! I have a MacBook Pro model A1708. I'm very careful with my Macbook because I wanted to get away from the PC for many years and finally couldn't stand it anymore and bought it. That's all love! My MacBook fits neatly into the sleeve like a bug. My cables, charger and mouse charger all fit nicely in the large outside pocket. My mouse goes to another. I have a case on my Macbook that is just a rubber case that I bought from Revain that comes in two pieces and snaps open (it's very pretty too!). When the pockets are full, it does not swell. It's a bit heavy, like my MacBook, but that doesn't bother me. My main reason for choosing this bag is to find something durable. The case here is very well insulated, if you want to call it that, which makes me feel totally safe if I drop the bag. The shoulder strap is good as far as I can see it's adjustable but it was the perfect length for me so I didn't have to. I thought this case would open fully like a laptop, but it doesn't. It must have been another bag I looked at but again it wasn't a deal breaker as I felt this makes it even more secure as you have to insert it from the side when that makes sense ( see pictures in article description). I'll post some pics later as I didn't think of taking them. A bit washed out on the inside but not fluffy if that makes sense. As the description says, there are protections all around the bag, such as. E.g. "corner bumpers", that's the only way I can describe them. I bought gray and orange and the colors match the photos and look very nice. Bonus, waterproof on the outside of the bag. While I'm sure it could be a problem if it got soaked, I won't find out. The top handle is very well made and doesn't feel like it's going to break or anything. You can simply slide the top handle flush with the bag. The shoulder strap can be removed if desired. The zippers don't feel cheap, but they aren't of the highest quality, like on expensive luggage. CONS: The clips that allow you to remove the shoulder strap are plastic. Not necessarily cheap plastic, but with frequent use it CAN become a problem. I'm not sure, I'll go back and update it after some use. I use a slightly thicker mouse pad and put it in the compartment with my MacBook and it fits very snugly when zipped up. I'll also update this later if this is an issue, whether or not it loosens up over time. Overall I am completely satisfied with my purchase and will buy again for another MacBook if I get the same one. I recently bought my daughter a new iPad Pro 9.7, I'm buying one for her although it won't be that tight. That's great for the thickness of the device, but there's room on each side since it's a smaller device. I feel confident in buying her one as I cannot find a similar device from this company/seller that matches her iPad. I believe that anyone with the same needs as me will be perfectly satisfied.