Great support team who are always willing to help when needed! The product itself works well but there needs more features for our use case which would make it even better - we're using this primarily in an RPA deployment scenario so having some sorta "drag & drop" functionality like other tools have available might be nice too? We've found ourselves needing custom workarounds due to lack of builtin functions/features where others offer them out of box though they may not solve all your problems either if those aren't exactly what's required by your organization.
Our main goal was being able to easily see how much data each application has been sending over time without manually doing calculations for every single app separately because sometimes things get moved around between apps within one tenant during upgrades etc., hence why rpa deployments were ideal here since everything can stay centralized at once across multiple tenants.