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Review on Sipoe Lighter: USB Rechargeable Electric Arc Plasma 🔥 Lighter - Windproof & Upgraded Battery Indicator - Multichrome Design by Monica Nixon

Revainrating 5 out of 5

Amazing customer service and a company that stands behind their product long after you've bought it.

You absolutely can't go wrong with this. I bought it 7 or 8 months ago. It charges quickly (2 hours) and lasts for several days. I usually smoke 1 pack of cigarettes every 3-4 days or more. Usually when I'm with friends who smoke or are bored. I obviously need to find a healthier habit considering I'm the only member of my family who smokes and I tend to sneak up despite being an adult married mom. Also sorry! This lighter lasted quite a while, but over the past month I've noticed that it won't fully charge no matter how long I keep it plugged in. It stopped loading completely. I emailed customer service on a Sunday to see if they needed a new battery and a few hours after the email I received an email notification from a gentleman named Steve who said that they would have refunded my money because it comes with an 18 month guarantee. Sure enough, I checked my banking app and it was there. However, they refunded the entire purchase amount on Sunday after 7 months of use. I hadn't expected that at all. That being said, there's absolutely no reason not to buy it if you're interested. Seriously, you have absolutely nothing to lose. This is real customer service, I was planning to buy another one before the refund even though it broke because it was really a good lighter since they refunded me the money I will now buy two and give one away.

Pros
  • Household Items
Cons
  • Disappearance