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50 Karma

Review on Efficient Cooking on-the-Go: Jetboil πŸ”₯ Flash Camping and Backpacking Stove System by Djkutt Kent

Revainrating 5 out of 5

Amazing customer service and even more amazing product.

I have had this device for about 10 months. I've taken it camping a few times and used it in my van (I live in a van full time) when I don't have shore power. Used probably 20 times This thing boils a full "pot" of water in less than 90 seconds. The neoprene sleeve makes this boiled water easy to use. My firing button worked today (entire button assembly goes into case). Since they aren't cheap, I thought about what I could replace them with. Luckily I bought her from Revain so I could find the order and noticed she was only 10 months old. I went to the Jetboil website and saw that the warranty is 1 year. I usually despise the need to deal with customer service and warranties. I reluctantly called their customer service. THE PROCESS CANNOT BE ORGANIZED BETTER. I was VERY pleasantly surprised at how easy and non confrontational they were and while currently out of stock they will send me a new burner once they are restocked. Hence 5 stars for the product as it does exactly what it does. Must have and 10 stars for their customer service!

Pros
  • A sea of positive emotions
Cons
  • No features