This item was advertised as 'Refurbished' so I knew it would not be new. It looks like new and came in the original packaging, just like it came. There are no complaints. But after a few months of use I found it a little buggy. The connection points between the iPad Pro and the keyboard that power it don't always work, meaning I have to wiggle it or take it apart and try to reconnect it. This is currently happening maybe 25% of the time. I'll keep it for as long as possible because I've tried several other types of keyboards and despite their problems, this is the one I like best for my use. It's very light and I really like the way it sits on my lap.
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