The user interface is easy to use and very intuitive. The features are well thought out and very useful. The customer service is top notch. The app is constantly being updated and adding new features. I have not found any feature that I dislike. I would highly recommend Waitlist Me to anyone looking for a great waitlist management app. It is very easy to use and very intuitive. It has been a lifesaver for our restaurant. We have been able to keep our wait times low and our customers are very happy with the service. We have been able to get rid of our paper waitlist and have all of our wait times on one app.