I like that it's so easy to use! It is fast and reliable. We have been able to connect with our clients in multiple locations around the world without any issues at all. The software has made communication between us much easier than before. I would recommend this product 100% for anyone looking for ways of communicating and collaborating online easily and securely over the internet. There isn't anything I dislike about this program, but if there was something they could improve upon then I'd say make sure everyone can hear what others are saying. This solution helps me be more productive by allowing me to communicate with my colleagues from across the globe whenever needed. Working remotely now feels just like being in an office. The ease of use for both clients who can't be in front of their computer all day or those that don’t have time due to work commitments is really great! I love how quick it takes for someone from our team at Sylabs to get back to me when i'm having an issue (or even if there isn't one!) It's so easy just by typing my username into Google Chrome - but also works well across other browsers too which makes life easier.