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Eureka Conferencing Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, Video Conferencing

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Description of Eureka Conferencing

Connecting businesses across Australia, New Zealand and the world with simple, easy-to-use audio and web conferencing. Hold smarter meetings and accelerate your business whilst saving time and money. Teleconferencing - Connect and meet by phone when there's distance between you. Web conferencing - Share screens and documents and meet face-to-face with HD video. Mobile app - Start or join a meeting from wherever you are in the world. 24/7 phone support - Host worry-free meetings with 24/7 phone support.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great tool to have during outage situations

The ease of use for both our customers as well as ourselves! It's a great tool to have in your arsenal when you're out at events or conferences where it is difficult to get connected via phone/Skype etc. Not many other options available if internet isn't working properly (or not accessible). We've been able to connect clients from all over Oz who are unable access their office network due to power cuts / storms / floods - which can be very frustrating!! Also good way to keep everyone on track…

Pros
  • Easy set up
  • Good quality audio & video feed.
  • Great customer support, prompt responses with helpful tips about how things work best
Cons
  • There are nuances

Revainrating 5 out of 5

Using Conferenece with Microsoft Teams

I have used this product for over 2 years now in my office as well at home to hold meetings or presentations of any size between clients/customers - it has never let me down! It is very user friendly (as long as you know how to use your computer!) You do need some IT skills but once set up its brilliant. If you are looking into using an online service such as Zoom then make sure that they can provide support during times when things go wrong and also if there's anything technical about their…

Pros
  • Good quality
  • Easy interface, easy navigation.
  • Support team available 24 hours per day 7 days week
  • Great prices with discounts offered frequently enough by staff members who will happily meet face toface wherever possible
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Affordable and useful conferencing platform

The ability to hold meetings virtually without leaving my desk. I can easily join meetings that are being held in other time zones. The screen sharing feature is great for when I need to see what someone else is seeing. There are some bugs that make it difficult to use at times. Sometimes you will be unable to log into your account after a few days of not logging into it. It's a great product. If you're looking for an affordable solution to holding virtual meetings, this is a great tool to…

Pros
  • Great service
  • Helpful
  • Very easy with no training required
Cons
  • I will keep silent

Revainrating 5 out of 5

Great tool, great support and awesome customer service

The ease of use is one thing that I really like about this product - it has all you need for an effective conference call setup. It's not overly complicated to set up calls or meetings in general so if someone new joins your team they can jump right into using it without being overwhelmed by too much information. Sometimes there are glitches where things don't work properly but those tend to be very short lived issues. We've been able to have more productive meetings as well as connect people…

Pros
  • Lots available templates which makes creating meeting requests easier than ever before! Great customer service support whenever technical problems arise during our monthly maintenance window with them..they're always ready help troubleshoot quickly & efficiently!! Love how simple everything looks
Cons
  • Mostly okay, but...