I love that it allows me to create my own unique proposals, which are beautiful! It's easy enough even if you're not very tech savvy so there isn't much of an learning curve at all once your set up with how things work in general (which was super simple). The customer service has been great as well - they have always responded quickly when needed or wanted something changed/added etc., but also were quick about getting back any questions we had along those lines too after making changes ourselves before submitting them through their system. There really wasn’t anything i disliked apart from maybe having access only one day per week during normal business hours? But other than this everything else worked out perfectly fine though :) We do custom design events such weddings & corporate functions where our clients want us make sure every detail works exactly like what THEY imagined / desired without needing anyone involved working directly.