I had this product for 34 days when it started flashing. I contacted these people immediately and then waited nine days for a response. In the end, through Revane's assistant, I gave them a star; They contacted me immediately and informed me that over 30 days later they considered it a warranty case and told us to contact Oreck for warranty assistance. Just so you know you are buying this device from a third party who will wash their hands if the product has an issue. I wish Revain wouldn't let them sell them on their site. I bought this device for two reasons; 1. I have a high risk person living in my house and this device has a built-in UV light; I have another one, exactly the same as the tank. Trust me, this device was not in the budget. I have a feeling that this company is not good.
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