UPDATE: I give them 5 stars for their customer service! After giving my rating of how dissatisfied I was with the toy, they contacted me immediately. The end result of our conversation was that they refunded my money. You could easily ignore my comments and leave a dissatisfied customer. They valued their reputation more than a mere sale. ORIGINAL Review: I overpaid for this particular product because it looked more durable in the photos. But I was disappointed when I took it out of the box. He seems more fragile and seems to break if I'm not gentle with him. Had I known, I would have saved a few bucks and bought one that I knew was of comparable quality.
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