The software has been great, it makes our job much easier by automating many of tasks we had previously done manually with excel sheets etc! It can be very time consuming when there are lots of changes made or new employees added/removed from rosters but this really helps keep everything organized.
I have only seen one issue so far which was solved fairly quickly once reported to us - we cannot seem able to delete users who do not need access anymore (for example if they no longer work at ship). We use land fall to help manage crew change requests across multiple ships in our fleet within our organization.