I like that we can create our own templates quickly for billing purposes as well to keep track off all my patients' information within one system instead having it spread out over multiple different ones! Not much dislike about this program so far - just learning how everything works together once you get your feet wet with using them could be helpful but overall they aren't too difficult or confusing at least not yet anyways :) We have been able resolve some issues/problems before hand by creating quick forms ourselves beforehand which has saved us tons more headache then if i hadnt done any research first haha!!