The best thing about this software for us was how easy it made our job of tracking tasks very simple! We were able track all aspects from scheduling jobs with ease through invoicing as well which saved so much time previously when we had paper copies sent out monthly or weekly via snail mail!! There isn't anything I dislike really but if there's one then maybe its not having an option where users can create their own templates instead using predefined ones? That would be nice too since some people are used to doing things differently than others who might want something different like say making notes/comments next to each task rather just clicking away at everything they need done without being asked first?? Maybe have customizable options within those template files could solve part 1 though i'm sure someone will find another way around anyway :) Great tool overall especially considering what other programs charge per month compared to theirs (we pay less). Tracking schedules has been simplified greatly because now everyone knows exactly whats.