The customer support team is very helpful, knowledgeable & responsive! It's easy for customers who are not technical in nature as it has simple step-by -step instructions which makes training our new hires quick too!! We needed an application that was fully customizable without being overly complicated or difficult (we're talking about small business owners here). This product allows us customize everything we need including layouts/designs etc. There wasn't any feature I could think of where this isn’t able fit my needs perfectly with ease. Highly recommend if you have limited resources but want great looking results at affordable prices :) Our goal now through crunch flow software will be streamline workflows while allowing employees more time off from their desktops so they can focus back onto clients instead :D! Also helps increase employee productivity by creating better working environments. Creating beautiful designs within minutes.