This item came in superb packaging and included all items needed for installation. When I opened the package, I noticed a piece of paper asking me to watch the online installation video before trying to install it. I did (I looked it up a few times). I followed these instructions closely, but still there were a lot of bubbles all over the screen and I couldn't remove them by squeezing the outer edges as instructed. Since there were two protectors in the kit, I watched the video again and tried to fit the second protector. Same result. Bubbles and more bubbles. I received an email from the company asking if I liked the screen protector and how the installation went. I explained the situation and they responded with a request to send a photo. My understanding is that they were looking for a way not to replace the product (despite their warranty). Very disappointed with this product. not worth the time I'll look around for another brand.
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