Pre-ordered as my son loves Luigi and Mario. He got it for his birthday and loved it. Unfortunately, after quick assembly, he found that Luigi's figure was defective. We changed the batteries several times but it still didn't work. We tried downloading Lego Luigi and the app but it still didn't work. I told him to just give it back but only made him angry for working so hard to collect it. I'm not sure who to go to to complain about this. Need help
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