The ability for my users (staff members)to log into their computer remotely while they are out sick was great! I would have liked more flexibility with scheduling appointments because we didn't always get all our employees there during normal working hours so this worked wonderfully when some were not present but still needed support from someone else doing remote work as well. Nothing about us using them; however after switching over several different ways due too problems/conflicts within each system being used before coming across visoto reg i've been very happy overall!! I like how easy this app makes my job easier! It's great for tracking employees when they are off site with out having them worry about carrying around their id cards everywhere they go. There isn't much i dislike but maybe some people don't know what there doing so you have to explain things over again? But other than that its perfect!! We use visitor reg all the time because we dont want our staff members loosing ids while working away from home office etc.