I ordered this product, and was very happy with the appearance, until I noticed bubbles in the chrome overlay on the right side. Of course, I only noticed AFTER we already put it on! I sent an email describing the defect, and my disappointment that it was not noticed, and should not have been sold. I also offered to email photos as well. I then received an email reply within two hours offering their apologies, and stating a replacement would be shipped the next day, and I would receive notice as soon as it did. I did in fact receive it promptly, and it looks great! However, I would warn prospective buyers that the hardware is plastic, and totally unsuitable. We had to use completely different screws to make it fasten securely. That would be my only complaint at this point, but it’s not a deal breaker. Hopefully they will, at some point, address this issue. I will still rate this as 5 stars because I received EXCELLENT customer service, and in the end, a product I am so far, very pleased with. We also bought the window vents and they look great as well.
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