This software is very user friendly, it's easy to navigate through all of its features in order for you as an end-user or even adminstrator/supervisor within your organization (or not). The ability that this tool has allows me with my job duties at work which includes creating consent forms easily without any problems! I do have nothing bad about using their product but if there was anything i would like changed then maybe they could make more options available when selecting what kind(s)of information will be included into each form?