The tool was easy enough to learn after only one day! If you have someone that can take over if needed they are very helpful as well!! I think it could be more intuitive but we were able train our sales team quickly once everything had been implemented successfully which has made things run smoothly so far. We realized many opportunities within this process including better reporting/customer satisfaction etc.. The team at Power Fusion has been nothing short of amazing! They are extremely professional, responsive, and always there to help. We have had an ongoing relationship with them since 2013. I would highly recommend working with them! They have helped us grow our business tremendously over the years. They are very knowledgeable about the industry, which allows for more efficient results. They are also very good at keeping you informed throughout the process.